Refund Policy

Last updated: June 2026

Refunds are available if your report is not delivered within 24 hours. Due to the personalized nature of the report, refunds are not available after delivery unless there is a clear issue with the service.

How to request a refund

Email polarisai.support@gmail.com from the address you used to place your order. Include your order details and a brief description of the issue. We will respond within 24 hours.

What counts as a clear issue with the service

• Report was not generated from the materials you submitted.
• Report is incomplete or missing key sections described on this site.
• Technical errors that prevent you from accessing your report.

Contact

Questions about refunds? Email polarisai.support@gmail.com.